Customer Care

Customer Care

Need a little help? You’re in the right place.

Whether you have a question about your order, need help with your charms, want to know when your package will arrive or simply need to get in touch, we’re here to make your BeeCause Charms experience as easy as possible.

Contact Us

Have a question about an order, product or anything else BeeCause? Send us a message and we’ll be happy to help.

Shipping + Delivery

Find information about order processing, shipping, delivery estimates and what to do if there’s an issue with your package.

Returns + Exchanges

Need to make a return or exchange? Review our policies and instructions before getting started.

Charm Care + How to Wear

Learn how to attach, remove, wear and care for your BeeCause Shoelace Charms so they continue looking their best.

FAQs

Looking for a quick answer? Check our frequently asked questions about ordering, products, customization, shipping and more.

Order Support

Have an issue with an existing order? Contact us with your order number and details so we can help you as quickly as possible.

Still can’t find what you need?

Contact us at info@beecausecharms.com and we’ll be happy to point you in the right direction.